Privacy policy

Last updated: March 20, 2026

MakerX Enterprises operates this website and store to provide customers with automotive care products including microfiber cloths and car perfumes.

This website is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

a) Contact Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

b) Payment Information

  • Payment method details (processed securely via third-party gateways)

  • Transaction details

c) Order Information

  • Products viewed, added to cart, purchased, returned, or cancelled

d) Account Information

  • Login credentials (if account is created)

  • Preferences and settings

e) Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

f) Communication Data

  • Messages, emails, or support queries sent to us

2. How We Collect Information

We collect your information:

  • Directly from you (when placing orders, filling forms, or contacting us)

  • Automatically through cookies and tracking technologies

  • From service providers such as payment gateways

  • From Shopify and its integrated services

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide order updates

  • Manage returns, refunds, and exchanges

  • Improve website performance and user experience

  • Communicate with you regarding orders or support

  • Send promotional offers (you can opt out anytime)

  • Detect fraud and ensure secure transactions

  • Comply with legal obligations

4. Sharing of Personal Information

We may share your information with:

a) Service Providers

  • Shopify (website hosting and backend)

  • Payment gateways (for secure transactions)

  • Logistics and courier partners for order delivery

b) Business Partners

  • Marketing and analytics partners (for ads and performance tracking)

c) Legal Authorities

  • When required by law or to protect our rights

We do not sell your personal data to third parties.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic

  • Show relevant advertisements

You can disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

We recommend not sharing sensitive information through unsecured channels.

7. Data Retention

We retain your information:

  • As long as necessary to fulfill orders

  • To comply with legal obligations

  • To resolve disputes and enforce policies

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

To exercise your rights, contact us at: info@makerx.shop

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Us

MakerX Enterprises
Plot F 542, Industrial Area,
Phase 8A Mohali, Punjab 140308  
India

📧 Email: info@makerx.shop
📞 Phone: +91 9115433433

For any privacy-related concerns, feel free to contact us.